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Current Openings
Clinical Department
Coach Coordinator
Position Summary
The coach coordinator fuels our whole-person approach through our unique, proactive outreach by supporting the coaching team to meet individuals where they are through engagement strategies, multi-modal communication and excellent relationship-building skills. This position is responsible for the coordination and maintenance of coaching team participants enrolled in the Asset Health’s coaching programs. This role serves as a liaison between participants and coaches, and between coaches and other Asset Health departments. Additionally, the Coach Coordinator monitors and tracks coaching progress and participation in active coaching programs, which includes keeping current reports and ensuring coaches are completing all responsibilities within client-specific guidelines. The ideal candidate will be detail oriented and seek growth in experience and skills for a career in Project Management. Successful candidates in this role are genuinely committed to supporting and inspiring others in achieving their health and wellness goals all while being able to live the Asset Health lifestyle and be authentically committed to health and wellness.
Essential Duties & Responsibilities
  • Coaching and clinical team member support, which includes coaching assignment and communication of coaching program related updates
  • Support quality assurance to ensure that all client-specific guidelines are being followed and executed
  • Coding and enrollment of eligible participants into one or more coaching programs
  • Tracking of active enrollment, engagement trends to support coaches to meet goals
  • Utilizing engagement strategies (i.e., processing and sending letters, brochures, and gift cards) to enroll, schedule and support participants in coaching programs
  • Customer support including frequent monitoring of coaching email inbox and message line
  • Answer inbound participant scheduling calls based on coaching service level goals and addresses their concerns in a satisfactory manner
  • Communicates with participants to schedule, re-schedule and/or cancel their appointment requests accurately by following practice scheduling protocols and tools
  • Engage with members empathetically, demonstrating positive regard, respect and understanding for where they are on their journey
  • Builds safe and trustworthy environment with participants by utilizing both a scripted and non-scripted communication methods
  • De-escalate situations involving dissatisfied customers, offering participant assistance and support
  • Maintain accurate and up to date information in the documentation system
  • Maintain confidentiality of participants at all times
  • Provide exceptional customer service to all participants
  • Escalate any problems that may arise to management
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • Associate’s Degree or Bachelor’s degree
Preferred:
  • Minimum 2 years superior customer service/support experience
  • Medical coding or billing experience
Knowledge, Skills and Competencies
  • Positive attitude and ability work individually or in a team setting with a high energy level and minimal supervision
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite). Professional, articulate voice
  • Communicate effectively, both orally and in writing, and have excellent active listening skills
  • Multi-task in several computer applications while holding a conversation with a customer
  • High degree of detail and follow-through
  • Create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • Maintain confidentiality by following PHI and HIPPA laws
  • Ability to plan, organize and prioritize multiple tasks that need to be completed on a daily basis
  • Enjoy working in a fast-paced environment while maintaining a professional attitude
Working Conditions and/or Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state, or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Lifestyle Management Coach
Position Summary
The Lifestyle Management Coach supports the clinical department by cultivating behavior and healthy lifestyle change for participants enrolled in Asset Health’s coaching programs through participant-centered coaching, motivational interviewing, and behavior change strategies. The Lifestyle Management Coach assesses the participant’s current needs and readiness to change to deliver appropriate education, support, and guidance to facilitate healthy lifestyle change to prevent or manage chronic conditions. Additionally, the Lifestyle Management Coach is responsible for assisting participants with SMART goal setting, encouraging progress, and overcoming barriers which may interfere with reaching established goals.
Essential Duties & Responsibilities
  • Telephonic health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Responsible for understanding the specific program and calling guidelines of each client
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Provide assessment, health education, and behavior change counseling using a collaborative approach to facilitate change
  • Inspire members to build healthy habits using behavior change coaching principles
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Coordinate information to clinical team partners
  • Maintenance of confidentiality and privacy of protected health information (PHI) utilizing safeguards as described under the HIPAA guidelines and inputting information into multiple documentation systems
  • Must stay within health coach training and scope of practice – when necessary, refer to internal client resources such as EAP or other programs and/or external resources such as health care provider.
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Must adhere to quality of standards of Asset Health Inc. coaching programs.
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A bachelor’s degree or higher in health and wellness-related field and/or current nursing license (Health education, health promotion, nutrition, exercise science/physiology, nursing, counseling, etc.)
  • Health education and/or wellness coaching certification from an accredited professional health/wellness coach training program
  • Minimum 2 years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
Preferred:
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • Training/education in behavior change, motivational interviewing
  • Personal training or fitness certification
  • Nutrition certification or Registered Dietitian
  • Tobacco cessation training/certification
  • Telephonic coaching experience
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • Knowledge of the principles of behavior change, adult learning, group facilitation and of basic health, nutrition, and fitness principles
  • Understanding of primary, secondary and tertiary prevention strategies
  • Foster growth mindset and openness to feedback
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite)
  • Must possess strong time management skills in order to effectively manage participants within client guidelines and ensure timely documentation
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
Working Conditions and/or Physical Requirements
  • Flexible availability, especially during evenings (5-9p) and weekends
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

 Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

 Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Disease Management Coach
Position Summary
The Disease Management Coach supports the clinical department by cultivating behavior and healthy lifestyle change for participants enrolled in Asset Health’s coaching programs through participant-centered coaching, motivational interviewing, and behavior change strategies. The Disease Management Coach assesses the participant’s current needs and readiness to change to deliver appropriate education, support, and guidance to facilitate healthy lifestyle change to prevent or manage chronic conditions. Additionally, the Disease Management Coach is responsible for assisting participants with SMART goal setting, encouraging progress, and overcoming barriers which may interfere with reaching established goals.
Essential Duties & Responsibilities
  • Telephonic health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Responsible for understanding the specific program and calling guidelines of each client
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Provide assessment, health education, and behavior change counseling using a collaborative approach to facilitate change
  • Inspire members to build healthy habits using behavior change coaching principles
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Coordinate information to clinical team partners
  • Maintenance of confidentiality and privacy of protected health information (PHI) utilizing safeguards as described under the HIPAA guidelines and inputting information into multiple documentation systems
  • Must stay within health coach training and scope of practice – when necessary, refer to internal client resources such as EAP or other programs and/or external resources such as health care provider.
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Must adhere to quality of standards of Asset Health Inc. coaching programs.
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
 Required:
  • A current nursing license
  • Health education and/or wellness coaching certification from an accredited professional health/wellness coach training program
  • Minimum 2 years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
Preferred:
  • Registered Nurse with a compact multistate license or a license by endorsement in a compact state
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • Training/education in behavior change, motivational interviewing
  • Telephonic coaching experience
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • Knowledge of the principles of behavior change, adult learning, group facilitation and of basic health, nutrition, and fitness principles.
  • Strong understanding of chronic disease states, including cardiovascular, diabetes, respiratory, orthopedic, gastroenterology, pain management, etc. And abilities to create risk mitigation plans with participants
  • Understanding of primary, secondary and tertiary prevention strategies
  • Foster growth mindset and openness to feedback
  • Passionate about supporting individuals towards the best version of themselves and progressing towards their “best health”
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite)
  • Must possess strong time management skills in order to effectively manage participants within client guidelines and ensure timely documentation
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
Working Conditions and/or Physical Requirements
  • Flexible availability, occasional work during evenings (5-9p)
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

 Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

 This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Sr. Lifestyle Management Coach
Position Summary

The Senior Lifestyle Management Coach supports the clinical department by cultivating behavior and healthy lifestyle change for participants enrolled in Asset Health’s coaching programs through participant-centered coaching, motivational interviewing, and behavior change strategies. The Senior Program Coach assesses the participant’s current needs and readiness to change to deliver appropriate education, support, and guidance to facilitate healthy lifestyle change to prevent or manage chronic conditions. The coach is responsible for assisting participants with SMART goal setting, encouraging progress, and overcoming barriers which may interfere with reaching established goals. Additionally, the Senior Program Coach aid in creating programs, training other coaches, and providing insights to industry leading initiatives to continue the growth of the coaching staff.

Essential Duties & Responsibilities
  • Telephonic health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Responsible for understanding the specific program and calling guidelines of each client
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Co-create and review program content (i.e., articles, newsletters) as needed
  • Partner with cross-functional teams to aid in the design of live events and special programs for in-person, virtual, or hybrid attendance
  • Aids in the development of training for coaches
  • Openness to innovation with the ability to challenge ideas when necessary to ensure that we maintain fidelity to the scientific foundation on which the brand is built
  • Provide assessment, health education, and behavior change counseling using a collaborative approach to facilitate change
  • Maintenance of confidentiality and privacy of protected health information (PHI) utilizing safeguards as described under the HIPAA guidelines and inputting information into multiple documentation systems
  • Must stay within health coach training and scope of practice – when necessary, refer to internal client resources such as EAP or other programs and/or external resources such as health care provider
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Must adhere to quality of standards of Asset Health Inc. coaching programs
  • Serves as advocate in AH methodology for building healthy habits, holistic wellness, and a new healthy lifestyle
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A bachelor’s degree or higher in health and wellness-related field and/or current nursing license (health education, health promotion, nutrition, exercise science/physiology, nursing, counseling, etc.)
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 6+ years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
Preferred:
  • Master’s degree in related discipline preferred
  • Background in clinical behavior change work (e.g., health psychologist) or coaching. If primary experience is in coaching, must demonstrate strong background.
  • Experience supervising and/or developing training for coaches
  • Experience working with experts in various scientific fields including weight management, physical activity, sleep, and nutrition
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • A strong working knowledge of behavior change principle, adult learning, group facilitation and of basic health, nutrition, and fitness principles with preference toward expertise in the fields of cognitive behavioral, acceptance based, and positive psychology
  • Understanding of primary, secondary, and tertiary prevention strategies
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), with the ability to translate science into accessible language and concepts, effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials for a variety of audiences
  • Ability to own a project from start to finish including operationalizing problems to solve, identifying solutions, developing strategies and processes, creating and maintaining systems, and evaluating efficacy.
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
  • Strong collaboration and cross-functional influencing skills
Working Conditions and/or Physical Requirements
  • Flexible availability, especially during evenings (5-9p) and weekends
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Sr. Disease Management Coach
Position Summary

The Senior Disease Management Coach supports the clinical department by cultivating behavior and healthy lifestyle change for participants enrolled in Asset Health’s coaching programs through participant-centered coaching, motivational interviewing, and behavior change strategies. The Senior Disease Management Coach assesses the participant’s current needs and readiness to change to deliver appropriate education, support, and guidance to facilitate healthy lifestyle change to prevent or manage chronic conditions. The coach is responsible for assisting participants with SMART goal setting, encouraging progress, and overcoming barriers which may interfere with reaching established goals. Additionally, the Senior Disease Management Coach aid in creating programs, training other coaches, and providing insights to industry leading initiatives to continue the growth of the coaching staff.

Essential Duties & Responsibilities
  • Telephonic health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Responsible for understanding the specific program and calling guidelines of each client
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Co-create and review program content (i.e., articles, newsletters) as needed
  • Partner with cross-functional teams to aid in the design of live events and special programs for in-person, virtual, or hybrid attendance
  • Aids in the development of training for coaches
  • Openness to innovation with the ability to challenge ideas when necessary to ensure that we maintain fidelity to the scientific foundation on which the brand is built
  • Provide assessment, health education, and behavior change counseling using a collaborative approach to facilitate change
  • Maintenance of confidentiality and privacy of protected health information (PHI) utilizing safeguards as described under the HIPAA guidelines and inputting information into multiple documentation systems
  • Must stay within health coach training and scope of practice – when necessary, refer to internal client resources such as EAP or other programs and/or external resources such as health care provider
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Must adhere to quality of standards of Asset Health Inc. coaching programs
  • Serves as advocate in AH methodology for building healthy habits, holistic wellness, and a new healthy lifestyle
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A current nursing license
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 6+ years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
Preferred:
  • Registered Nurse with a compact multistate license or a license by endorsement in a compact state
  • Training/education in behavior change, motivational interviewing
  • Telephonic coaching experience
  • Master’s degree in related discipline preferred
  • Experience supervising and/or developing training for coaches
  • Experience working with experts in various scientific fields including weight management, physical activity, sleep, and nutrition
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • A strong working knowledge of behavior change principle, adult learning, group facilitation and of basic health, nutrition, and fitness principles with preference toward expertise in the fields of cognitive behavioral, acceptance based, and positive psychology
  • Strong understanding of chronic disease states, including cardiovascular, diabetes, respiratory, orthopedic, gastroenterology, pain management, etc. And abilities to create risk mitigation plans with participants
  • Understanding of primary, secondary, and tertiary prevention strategies
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), with the ability to translate science into accessible language and concepts, effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials for a variety of audiences
  • Ability to own a project from start to finish including operationalizing problems to solve, identifying solutions, developing strategies and processes, creating and maintaining systems, and evaluating efficacy.
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
  • Strong collaboration and cross-functional influencing skills
Working Conditions and/or Physical Requirements
  • Flexible availability, especially during evenings (5-9p) and weekends
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Lifestyle Management Coach Manager
Position Summary
The Lifestyle Management Coach Manager lead a team of 6 to 12 coaches and coordinators by managing the daily goals and objectives of their individual teams as defined by the Director and Assistant Director. In addition to leading a team of coaches, they will be responsible for coaching a small cohort of participants. The Lifestyle Coach Managers are responsible for the overall success of each coach and coordinator on their team through ongoing one-on-one and team development (i.e., weekly check-ins, observation-debrief conversations, tactical meetings and group training), quality assurance for coaching calls to meet or exceed expectations and creating cultures of joy and excellence. Using the coaching competencies rubric and partnering with Coach Efficacy Specialist, the manager supports their cohort of coaches to grow and develop their coaching and leadership excellence skills.
Essential Duties & Responsibilities
  • Telephonic (audio and visual) health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Responsible for understanding the specific program, following and ensuring the guidelines of each client are adhered to
  • Manage the daily and yearly goals and objectives of their coaching teams as assigned by the Assistant Director and Clinical Director through one-on-one debriefs, team processes, strategy meetings, and yearly review process.
  • Supports with training modules and materials being updated as new initiatives and projects are implemented that impact how coaches handle calls
  • Partner with the Coach Efficacy Specialist to support the quality of the Asset Health coaching model by ensuring coaching calls meet or exceed quality standards
  • Drive engagement activities focusing on coaching satisfaction and building cultures of joy and excellence
  • Implement data-informed strategies provided from the Clinical Director, Assistant Director, and Operations Manager
  • Support and develop the leadership of Health Coaches to meet the vision and goals of coaching projects (i.e., webinars, coaching resources, presentations, health fairs, DEI)
  • Support Director and Assistant Director of Clinical with team hiring processes
  • Partner with operation managers and QA team to identify critical and frequent errors and coach developmental needs
  • Prepare and utilize reporting to track individual and group performance on productivity metrics, quality assurance, attendance accountability, employee development and disciplinary actions while ensuring consistent and timely delivery and documentation of records
  • Responsible for weekly payroll review and submission to ensure correct entries of contractors
  • Coaching and clinical team member support, which includes coaching alignment and communication of coaching program related updates
  • Quality assurance to ensure that all client-specific guidelines are being followed, timely and accurate documentation, coaching call progress and follow-up, etc.
  • Coding and enrollment of eligible participants into one or more coaching programs
  • Customer support including frequent monitoring of coaching email inbox and message line
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Engage with members empathetically, demonstrating positive regard, respect and understanding for where they are on their journey
  • Guide development and growth of direct reports and fostering an environment of learning and collaboration
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A bachelor’s degree or higher in health and wellness-related field and/or current nursing license (health education, health promotion, nutrition, exercise science/physiology, nursing, counseling, etc.)
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 6+ years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 3+ years of experience directly managing people
Preferred:
  • Master’s degree in related discipline preferred
  • Background in clinical behavior change work (e.g., health psychologist) or coaching. If primary experience is in coaching, must demonstrate strong background.
  • Experience supervising and/or developing training for coaches
  • Experience working with experts in various scientific fields including weight management, physical activity, sleep, and nutrition
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • A strong working knowledge of behavior change principle, adult learning, group facilitation and of basic health, nutrition, and fitness principles with preference toward expertise in the fields of cognitive behavioral, acceptance based, and positive psychology
  • Understanding of primary, secondary, and tertiary prevention strategies
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), with the ability to translate science into accessible language and concepts, effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials for a variety of audiences
  • Ability to own a project from start to finish including operationalizing problems to solve, identifying solutions, developing strategies and processes, creating and maintaining systems, and evaluating efficacy.
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
  • Strong collaboration and cross-functional influencing skills
  • Excellent ability to develop, train, and provide constructive feedback to direct reports to align goals and objectives in a professional environment
Working Conditions and/or Physical Requirements
  • Flexible availability, especially during evenings (5-9p) and weekends
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Disease Management Coach Manager
Position Summary
The Disease Management Coach Manager lead a team of 6 to 12 nurse coaches and coordinators by managing the daily goals and objectives of their individual teams as defined by the Director and Assistant Director. In addition to leading a team of coaches, they will be responsible for coaching a small cohort of participants. The Disease Coach Managers are responsible for the overall success of each coach and coordinator on their team through ongoing one-on-one and team development (i.e., weekly check-ins, observation-debrief conversations, tactical meetings and group training), quality assurance for coaching calls to meet or exceed expectations and creating cultures of joy and excellence. Using the coaching competencies rubric and partnering with Coach Efficacy Specialist, the manager supports their cohort of coaches to grow and develop their coaching and leadership excellence skills.
Essential Duties & Responsibilities
  • Telephonic (audio and visual) health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Responsible for understanding the specific program, following and ensuring the guidelines of each client are adhered to
  • Manage the daily and yearly goals and objectives of their coaching teams as assigned by the Assistant Director and Clinical Director through one-on-one debriefs, team processes, strategy meetings, and yearly review process.
  • Ensure training modules and materials are updated as new initiatives and projects are implemented that impact how coaches handle calls
  • Partner with the Coach Efficacy Specialist to support the quality of the Asset Health coaching model by ensuring coaching calls meet or exceed quality standards
  • Drive engagement activities focusing on coaching satisfaction and building cultures of joy and excellence
  • Implement data-informed strategies provided from the Clinical Director, Assistant Director, and Operations Manager
  • Support and develop the leadership of Senior Health Coaches to meet the vision and goals of coaching projects (i.e., webinars, coaching resources, presentations, health fairs, DEI)
  • Support Director and Assistant Director of Clinical with team hiring processes
  • Partner with operation managers and QA team to identify critical and frequent errors and coach developmental needs
  • Prepare and utilize reporting to track individual and group performance on productivity metrics, quality assurance, attendance accountability, employee development and disciplinary actions while ensuring consistent and timely delivery and documentation of records
  • Responsible for weekly payroll review and submission to ensure correct entries of contractors
  • Coaching and clinical team member support, which includes coaching alignment and communication of coaching program related updates
  • Quality assurance to ensure that all client-specific guidelines are being followed, timely and accurate documentation, coaching call progress and follow-up, etc.
  • Coding and enrollment of eligible participants into one or more coaching programs
  • Customer support including frequent monitoring of coaching email inbox and message line
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Engage with members empathetically, demonstrating positive regard, respect and understanding for where they are on their journey
  • Guide development and growth of direct reports and fostering an environment of learning and collaboration
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A current nursing license
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 6+ years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 3+ years of experience directly managing people
Preferred:
  • Registered Nurse with a compact multistate license or a license by endorsement in a compact state
  • Training/education in behavior change, motivational interviewing
  • Telephonic coaching experience
  • Master’s degree in related discipline preferred
  • Experience supervising and/or developing training for coaches
  • Experience working with experts in various scientific fields including weight management, physical activity, sleep, and nutrition
Knowledge, Skills and Competencies
  • Strong interpersonal, social, and communication skills
  • Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
  • A strong working knowledge of behavior change principle, adult learning, group facilitation and of basic health, nutrition, and fitness principles with preference toward expertise in the fields of cognitive behavioral, acceptance based, and positive psychology
  • Understanding of primary, secondary, and tertiary prevention strategies
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), with the ability to translate science into accessible language and concepts, effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials for a variety of audiences
  • Ability to own a project from start to finish including operationalizing problems to solve, identifying solutions, developing strategies and processes, creating and maintaining systems, and evaluating efficacy
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
  • Ability to work individually or in a team setting with a high energy level and minimal supervision
  • Strong collaboration and cross-functional influencing skills
  • Excellent ability to develop, train, and provide constructive feedback to direct reports to align goals and objectives in a professional environment
Working Conditions and/or Physical Requirements
  • Flexible availability, especially during evenings (5-9p) and weekends
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Assistant Director, Lifestyle Management
Position Summary
The Assistant Director of Lifestyle Management supports the lifestyle management coaching department by overseeing the daily goals and yearly objectives of their coaching team managers as defined by the Director of Clinical. In this role, the assistant director will help manage resources to build a collaborative, learning environment, analyze dashboards and reports to meet department objectives and goals, provide strong technical leadership to collaborate effectively across groups within the organization, and ensure timely delivery of client-sponsored projects.  The assistant director ensures all coaching and knowledge management content and training complies with the Asset Health research and clinical efficacy standards. In addition, the assistant director individual is responsible for developing their managers with onboarding and foundational training, ongoing group development and individual coaching.
Essential Duties & Responsibilities
  • Enhance the Asset Health approach to behavior change coaching by co-creating and executing a plan for advanced training
  • Grow the coaching staff with ongoing professional development and mentoring
  • Create programs to support culture of well-being, wellness, and flourishing, including establishing a wellness champion network
  • Develop educational resources and evaluative processes to help coaches bring behavior change concepts, techniques, and coaching skills to life across a variety of platforms
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Carries out recruitment, training, and evaluation of clinical personnel based on strategies set by the Director of Clinical Operations
  • Coach and motivate a team of supervisors and specialists to achieve service level goals while fostering a customer centric experience for our clients while ensuring that performance and quality standards are met
  • Manages the clinical software for effectiveness and provides process improvements to clinical operations
  • Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Drive engagement activities focusing on coaching satisfaction and building cultures of joy and excellence
  • Owns the communication with external and internal customers, resolution of customer issues, and identification of workflow concerns for specific cases and employees
  • Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
  • Responsible for understanding the specific program, following and ensuring the guidelines of each client are adhered to
  • Ensure training modules and materials are updated as new initiatives and projects are implemented that impact how coaches handle calls
  • Implement data-informed strategies provided from the Clinical Director and Operations Manager
  • Support and develop the leadership of Senior Health Coaches and Coach Managers to meet the vision and goals of coaching projects (i.e., webinars, coaching resources, presentations, health fairs, DEI)
  • Support Director and Director of Clinical with team hiring processes
  • Manage and act on reporting to track individual and group performance on productivity metrics, quality assurance, attendance accountability, employee development and disciplinary actions while ensuring consistent and timely delivery and documentation of records
  • Coaching and clinical team member support, which includes coaching alignment and communication of coaching program related updates
  • Performs other administrative and operational tasks as required
Education and/or Work Experience Requirements
Required:
  • A bachelor’s degree or higher in health and wellness-related field and/or current nursing license (health education, health promotion, nutrition, exercise science/physiology, nursing, counseling, etc.)
  • Health coaching certification from a National Board for Health and Wellness Coaching (NBHWC) approved training program on health topics including nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 10+ years of experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
  • 5+ years of experience directly managing people
Preferred:
  • Master’s degree in related discipline preferred
  • Background in clinical behavior change work (e.g., health psychologist) or coaching. If primary experience is in coaching, must demonstrate strong background.
  • Experience working with experts in various scientific fields including weight management, physical activity, sleep, and nutrition
  • Fluent in the language of science; comfortable navigating, understanding, and translating the scientific literature
  • Experience in management and oversight of CROs, vendors, and consultants
Knowledge, Skills and Competencies
  • Create strong, trusting, professional relationships with teammates to encourage engagement and participation in health/wellness coaching programs
  • Work well with others in the solution of mutual problems; respect opinions, abilities and contributions of others; cooperate and open minded in working with others
  • Strong collaboration skills with the study team, cross-functional team members and external partners using negotiation and influencing skills
  • Positively influences others in training and sharing of knowledge
  • Working knowledge and understanding of health behavior change theories, counseling, interviewing techniques, strategies and application required
  • Works independently, organized, and can plan and prioritize with effective results
  • Strong working knowledge of behavior change principle, adult learning, group facilitation and of basic health, nutrition, and fitness principles with preference toward expertise in the fields of cognitive behavioral, acceptance based, and positive psychology
  • Understanding of primary, secondary, and tertiary prevention strategies
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), with the ability to translate science into accessible language and concepts, effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials for a variety of audiences
  • Ability to own a project from start to finish including operationalizing problems to solve, identifying solutions, developing strategies and processes, creating and maintaining systems, and evaluating efficacy.
  • High degree of patience, emotional control, creativity, detail, and extroversion
  • Must be confident, assertive, optimistic, empathetic, and objective
  • Excellent ability to develop, train, and provide constructive feedback to direct reports to align goals and objectives in a professional environment
Working Conditions and/or Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (must have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Clinical Operations Manager
Position Summary
The Operations Manager at Asset Health supports our clinical coaching team to deepen their practice through a data-informed approach and systems management.  The operations manager will observe processes and procedures, analyze data from KPIs, recommend improvements, implement efficiencies, and execute on the strategy of the team and company. The role will be responsible for designing systems and processes, data analytics, and aiding in the strategy around coaching quality to ensure participants of a health and wellness program receive the best service possible.  The operational manager guides other team members to implement evidence-based solutions to better the health, wellness and wellbeing of our coaches and our clients’ participants. The role will require expertise in Tableau to build crucial reports and dashboards to support the clinical department in reporting metrics to stakeholders, both internally and externally. Additionally, this team member will run the day-to-day operation of the technology systems, partnering with development and technology teams to ensure coaches and managers have the tools they need to make progress with their participants. This includes facilitating training on new technology and processes, partnering with development to problem solve and improve the system processes, and create data infrastructure.
Essential Duties & Responsibilities
  • Directly responsible for the management, day-to-day workflow, and process of coaching call operations by supporting a team of 4-6 coach managers
  • Establish new processes, polices, procedures, performance criteria and metrics to ensure consistent, well-managed, secure, and quality call center productivity to meet client contractual obligations
  • Build relationships across departments (account management, development, customer service, and business development) to ensure company strategies and team operational goals and objectives are aligned
  • Work closely with the clinical team and client account managers to ensure adherence to corporate policies and procedures and the health of the account to maintain a 100% client retention
  • Provide one-on-one feedback, teaching, and developing to coaching coordinators and health coaches on data trends in support of their coaching goals
  • Ensure call scheduling maintains quality and assesses predictability of call flow to share with coaching and leadership teams
  • Owns the communication with external and internal customers, resolution of customer issues, and identification of workflow concerns for specific cases and employees
  • Create processes and execution of billing services for coaching calls per client contracts
  • Reporting and tracking of active enrollment and participation in coaching programs 
  • Monitoring of individual and team results to identify any operational issues, manage schedules, and act on both positive and negative performance
  • Build reports and dashboards in Tableau to support the Director and Assistant Director’s vision and goals for the coaching program (including dashboard creation and maintenance for managers, coaches, and coordinators)
  • Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
  • Provide regular feedback to coach managers regarding operational positives and negatives to build a continuous improvement mentality in the clinical team
  • Identify, hire and maintain appropriate staffing levels by guiding development and growth of direct reports and fostering an environment of learning and collaboration
  • Develop and maintain strategy on ensuring customer satisfaction on all service interaction
  • Communicate key messages effectively to ensure that coaching teams are informed of process changes
  • Monitors and manages operational expenses (OPEX)
  • Perform other duties and responsibilities as assigned
Education and/or Work Experience Requirements
Required:
  • Bachelor’s degree Business, Business Administration, Financial Management, Logistics, or related field
  • 7+ years of progressive work experience preferably in the area of business operations or services
  • Must be authorized to work in the United States of America
Preferred:
  • Experience managing contact center teams delivering customer service through calls, chat and self-service
  • 3+ years in managing teams and responsible for creating and executing operation strategy and metrics in business operations or services
  • 5+ years in an operations or service role, specifically in the health and wellness industry
Knowledge, Skills and Competencies
  • Proven ability to meet performance, efficiency, and quality assurance targets
  • Strong attention to detail, produces high quality work, ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials to summarize survey analysis and industry advances for a variety of audiences
  • Motivated self-learner with new technologies, interfaces, and skills and takes initiative and ownership of tasks within operations of the clinical team
  • Work independently with guidance and oversight to organize, plan and prioritize with effective results
  • Ability to work well with others (virtually and in person) in the solution of mutual problems
  • Demonstrated ability to drive process improvements through the actions of others
  • Superior knowledge of call center tools and technology used to manage KPIs and SLAs
  • Proven leader with advanced time management, planning, prioritization, delegation, organizational and multitasking skills
  • Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets
  • Demonstrates critical thinking skills, creative problem-solving skills, and providing thought leadership to solve business problems by exhibiting good business judgment and acumen
  • Leadership skills, including the ability and proven success influencing and motivating others to hold team members accountable for job performance to KPIs and processes
Working Conditions and/or Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (only if you have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Development Department
UX/UI Designer I
Position Summary:
Asset Health Inc. is a recognized leader in the health and wellness industry. We are looking for a UX/UI Designer who is passionate about user experiences and can contribute at diversity of projects for the health and wellness industry. As a UX/UI Designer you will provide support by driving innovation with research and creating impactful concepts by designing high quality digital products for both web and mobile applications in a fully agile environment. You will work support the UX/UI team with tasks to meet business and marketplace goals, and most importantly, our users’ needs.
Essential Duties & Responsibilities:
  • Learning of internal design systems and able to work within style guides
  • Participate in ideating and designing concepts for future products and provide recommendations for internal and external stakeholders
  • Create wireframes and user flows and be able to present and speak to your thought process and provide insights to collected data
  • Design low- and high-fidelity mockups and prototypes
  • Work within, and help maintain, our design style guide to maintain a consistent look and feel for all clients
  • Work closely with our sales and marketing team to create flows and prototypes for potential clients and partners
  • Utilize user research through surveys and user data and to aid in our design strategy, based on feedback
  • Empathize with our users and approach product design with a human-centered approach
  • Gathers insight and inspiration, both from our marketplace and elsewhere, before designing
  • Create and present UX concept prototypes
  • Collaborate with other team members to help build and maintain a consistent experience for our users
  • Generate and distribute reports to internal stakeholders
Education and/or Work Experience Requirements:
Required:
  • Bachelor’s Degree in UX Design, UI Design or similar field of study or training

Preferred:
  • A portfolio that demonstrates experience in designing web and mobile experiences and applications
  • 2+ years of relevant, on-the-job experience in Product Design, UX Design, or similar design role required
Knowledge, Skills and Competencies:
  • Minimal experience working in Agile environment using human-centered design principles, methods, and problem-solving strategies.
  • Knowledge of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability.
  • Ability to work in the standard design software and applications, and any emphasis in Adobe XD and/or Figma preferred
  • Good attention to detail, produces high quality work, and requires only review and approval of completed and validated work
  • A beginner sense of UI/UX Design principles, standards, and terminology
  • Work independently with guidance and oversight to organize, plan and prioritize with effective results
  • Ability to work well with others (virtually and in person) in the solution of mutual problems
  • Passionate about design and keeps a finger on the pulse of design trends, best practices and cutting-edge approaches and technologies
  • Motivated self-learner with new technologies, interfaces, and skills and takes initiative and ownership of tasks within UX/UI Design
  • Good verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite)
Working Conditions and/or Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (only if you have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

UX/UI Designer II
Position Summary:
Asset Health Inc. is a recognized leader in the health and wellness industry. We are looking for an experienced UX/UI Designer who is passionate about user experiences and can contribute at diversity of projects for the health and wellness industry. As a UX/UI Designer you will provide support by driving innovation with research and creating impactful experience concepts by designing high quality digital products for both web and mobile applications in a fully agile environment. You will work with stakeholders across different teams to meet business and marketplace goals, and most importantly, our users’ needs.
Essential Duties & Responsibilities:
  • Understanding of design systems and able to work within style guides
  • Participate in ideating and designing concepts for future products and provide recommendations for internal and external stakeholders
  • Create wireframes and user flows and be able to present and speak to your thought process and provide insights to collected data
  • Design low- and high-fidelity mockups and prototypes
  • Work within, and help maintain, our design style guide to maintain a consistent look and feel for all clients
  • Work closely with our sales and marketing team to create flows and prototypes for potential clients and partners
  • Conduct user research through surveys and user data and aid in our design strategy, based on feedback
  • Empathize with our users and approach product design with a human-centered approach
  • Researches and gathers insight and inspiration, both from our marketplace and elsewhere, before designing
  • Quickly create and confidently present UX concept prototypes
  • Lead other team members to help build and maintain a consistent experience for our users
  • Generate and distribute reports to internal stakeholders
Education and/or Work Experience Requirements:
Required:
  • Bachelor’s Degree in UX Design, UI Design or similar field of study or training
  • Minimum of 3 years of relevant, on-the-job experience in a Product Design, UX Design, or similar digital design role required
Preferred:
  • A portfolio that demonstrates experience in designing web and mobile experiences and applications
  • 5+ years of relevant, on-the-job experience in Product Design, UX Design, or similar design role required
Knowledge, Skills and Competencies:
  • Experience designing and supporting digital products inside an Agile environment using human-centered design principles, methods, and problem-solving strategies.
  • Working understanding of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability.
  • Ability to work fluently in the standard design software and applications, with an emphasis on Adobe XD and/or Figma
  • Strong attention to detail, produces high quality work, and requires only review and approval of completed and validated work
  • An intermediate sense of UI/UX Design principles, standards, and terminology
  • Work independently with guidance and oversight to organize, plan and prioritize with effective results
  • Ability to work well with others (virtually and in person) in the solution of mutual problems
  • Passionate about design and keeps a finger on the pulse of design trends, best practices and cutting-edge approaches and technologies
  • Motivated self-learner with new technologies, interfaces, and skills and takes initiative and ownership of tasks within UX/UI Design
  • Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite), effectively provide feedback, and a demonstrated ability to create accurate, detailed, concise materials to summarize survey analysis and industry advances for a variety of audiences
Working Conditions and/or Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • No manual labor or lifting
  • This can be a remote/work from home position (only if you have access to secure internet network)

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

 

Software Engineer
Position Summary:

This role is responsible for full life-cycle development of a proprietary, web-based platform that is used for the purpose of e-Learning activities relating to active health management. Duties will include: finalization of requirements, detailed system analysis and design, development, testing, maintenance, troubleshooting, and research. The position requires both creative and analytical skills with a focus on communication, planning, attention to detail, and out-of-the-box thinking. Candidates should have the ability to work in a dynamic environment where flexibility, teamwork, and quality delivery of customer focused solutions on short timelines are common.

Essential Duties and Responsibilities:
      • Execute full-cycle software development.
      • Gather requirements from respective stakeholders.
      • Determine feasibility by analyzing problem definition, requirements, and proposed solutions.
      • Design solution sets by developing specifications, charts, layouts, and UML diagrams.
      • Write well designed, testable, efficient code.
      • Comply with project plans and industry standards.
      • Integrate components into a fully functional software system.
      • Perform special projects.
      • Maintain current software systems

Education and/or Work Experience Requirements:
Required:
      • MS degree in Computer Science or Computer Engineering

Preferred:
      • 1 year of professional experience
      • Multi-client or concurrent project experience

Critical Competencies:
      • PHP
      • SQL
      • Javascript
      • HTML
      • CSS
      • .Net

Preferred Competencies:
      • OOA/OOD
      • SSO
      • PostgreSQL
      • JQuery
      • MVC Frameworks
      • Bootstrap
Mobile App Developer
Position Summary:

Asset Health, Inc. seeks a Mobile App Developer to work with an application development team to develop and maintain high quality mobile applications. Multiple positions available. Requirements: Masters Degree in Computer Science with six (6) months experience. 40 hr/wk.  Asset Health is an EEO/AAP employer.

Essential Duties and Responsibilities:
      • Supporting the entire application lifecycle
      • Producing fully functional mobile applications writing clean code
      • Participating in discovery sessions to define specific requirements and suggest solutions
      • Writing UI tests to identify malfunctions, troubleshooting and debugging to optimize performance, liaising with product development team to plan new features
      • Ensuring new and legacy applications meet quality standards, and staying up-to-date with new technology trends.

Education and/or Work Experience Requirements:
Required:
      • MS degree in Computer Science or Computer Engineering

Preferred:
      • 1 year of professional experience
      • Multi-client or concurrent project experience

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